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Discord Privacy Policy

Effective date: October 19, 2026

See also our Website Privacy Policy.

Contents

  1. Who this is for
  2. What we collect, and why
  3. What we do not do
  4. Where your data is stored, and who we share it with
  5. International transfers
  6. How we protect your data
  7. How long we keep it
  8. Your choices and your rights
  9. Children
  10. Changes to this policy
  11. Contact

Applies to: the Clipping HOF Discord application, the Clipping HOF creator dashboard, and related services operated by Fixated LLC ("Fixated," "we," "us," or "our"); this policy does not apply to third-party websites, platforms, or services that maintain their own privacy policies.

Who this is for

Clipping HOF (that consists of our Discord server, our Discord application, and the Dashboard) (collectively, the “Services”) is a platform for a creator "clipping" program. Creators join our Discord server, accept our terms, link their social media accounts, join marketing campaigns run for brand partners, submit clips they have posted, and earn payouts based on verified view growth on those clips.

This policy explains the categories of personal information we collect, the sources from which we collect it, the purposes for which we use it, the categories of third parties to which we disclose it, how long we retain it, and the privacy rights that may be available to you. This policy describes our privacy practices and is not a contract or a request for consent except where consent is required by applicable law. If you do not agree to our Terms of Service, do not use the Services or remain in our Discord server.

What we collect, and why

Discord account information

When you interact with our Discord application (that is the bot that operates within this Discord server and with which users interact through commands, buttons, pop-up forms, and other options as are made available) we collect identifiers and online account information, including your Discord user ID, username, and avatar image URL, directly from you and Discord. The user ID is the primary identifier for your account with us — it is how your campaign participation, submitted clips and earnings are linked to you. Your username and avatar are used to identify you in our internal staff dashboard.

We also record which server roles you hold and which invite link you joined through. The invite link is used to credit the partner or campaign that referred you.

Your acceptance and status records

We record when you accepted our terms, your verification status, and whether you hold VIP or reward status. These determine which campaigns you are eligible for and at what rate you earn.

Linked social media accounts

If you choose to link a social media account (TikTok, Instagram, YouTube, X) on our dashboard that we make available to you in connection with the Discord server (the “Dashboard”), we collect the account handle and publicly available profile metrics for that account, such as follower or subscriber counts and post counts; you connect through the applicable platform’s sign-in process, and we collect and store the access token issued by that platform to access information authorized by you. This is used to confirm you own the account you are submitting clips from and to determine campaign eligibility. You are not eligible to earn payment in any campaign if you choose not to link or if you unlink during the applicable time.

By linking an account, you direct us to use the applicable platform-issued access token to access and process information made available through that account as described in this policy, subject to the permissions you grant through the applicable platform and applicable law; you may revoke those permissions through the platform or unlink the account, after which we will cease using the token and delete it within a reasonable period unless retention is required by law, although doing so may affect campaign eligibility and payment as described above. Please consult the privacy policies of each respective platform for more details on how that platform uses and/or shares your data.

Audience demographics — only if you choose to verify

If you choose to link your Instagram or YouTube or other platform account through the platform’s sign-in process, we use the access token issued by the platform to retrieve an aggregated summary of your followers’ demographics. If you choose to do it, we receive an aggregated anonymized summary of your audience — such as the countries, age ranges and gender split of the people who view your content. We may disclose this aggregated or deidentified information to service providers, brand partners, campaign clients, and other third parties for campaign administration, analytics, service improvement, and other legitimate business purposes, subject to applicable law, and we will not attempt to reidentify information maintained as deidentified except as permitted by law. We may also use this to improve our own services, and will further use or disclose it as required or permitted by law.

We do not intend to receive information that identifies individual viewers, any personal identifying information, or your social media password; please do not provide such information to us. Follower demographics are retrieved directly from the platform through the permissions granted when you connect your account.

This summary is used to determine which campaigns you qualify for and which payout rate applies.

Clips you submit

We collect the URL of each clip you submit and the public view, like and comment counts for it, refreshed over time. These figures are what your earnings are calculated from.

Payout information

If you set up payouts, we collect financial and account information you provide, such as a PayPal email address or crypto payout account, legal name, business name, address, and a record of changes to it; please do not submit private keys, passwords, or other credentials. We use sensitive personal information only as reasonably necessary for payment, fraud prevention, tax administration, legal compliance, and security, apply purpose-based access and retention rules, and will implement and honor a right to limit if we use or disclose sensitive personal information for purposes outside applicable CPRA exceptions. We keep a change history because payouts must remain reconcilable for accounting and anti-fraud purposes.

Support ticket conversations

If you open a support ticket, we record the messages exchanged inside that ticket channel, including any attachments, so our staff can resolve your issue and refer back to it afterwards — particularly for payout disputes, where an accurate record of what was agreed matters. If you choose to include personal identifying information, we will receive that.

We read message content only inside our designated support ticket channels. We do not intentionally access or store the content of messages you post elsewhere in the server, except where necessary to investigate abuse, protect users or the services, enforce our terms, comply with law, or where Discord or another user provides such content to us. Every other interaction with our application happens through slash commands, buttons and modals.

What we do not do

  • Based on our current practices and subject to periodic review of our data flows and vendor arrangements, we do not knowingly sell personal information or share it for cross-context behavioral advertising, as those terms are defined under California law, and we have not knowingly done so during the preceding 12 months; we also do not knowingly sell or share the personal information of consumers under 16 years of age. We will maintain an internal audit of technologies, disclosures, and contracts relevant to sale or sharing, and if an activity constitutes sale or sharing, we will provide and honor applicable opt-out methods, including recognized opt-out preference signals such as Global Privacy Control, and requests submitted through the “Contact” section.
  • We may use personal information for ordinary first-party promotion, attribution, analytics, and measurement as permitted by law, but we do not authorize vendors to use it for their independent advertising, audience building, enrichment, or reidentification unless expressly permitted by applicable law and a written contract. Measurement, attribution, and analytics providers acting for us must be contractually restricted from those secondary uses and from combining personal information across customers except as permitted by California law.
  • We do not use personal information or Discord message content to train generalized machine-learning or artificial-intelligence models, but we may use automated tools to operate, secure, prevent fraud on, analyze, and improve the services where permitted by law.
  • We do not build or export a directory of server members. Member information is looked up at the moment it is needed for a specific action.

Where your data is stored, and who we share it with

Personal information is stored and processed using systems operated by us and our service providers, principally in the United States, subject to vendor locations, support access, backups, and lawful transfer arrangements described below.

We may disclose personal information for the business purposes described in this policy to the following categories of recipients, subject to applicable law:

  • To pay you — when you request a payout, your payment address and the amount are passed to the payment provider you chose (for example PayPal, or a crypto payout service). We disclose only the information reasonably necessary to process, reconcile, secure, and support the payout, or as otherwise required or permitted by law.
  • To assess your audience after you connect your account — we use the access token issued by the connected platforms to retrieve aggregated follower demographics, including country, age range, and gender distribution, subject to the permissions you grant through the platform.
  • For legal, safety, and corporate purposes — we may disclose personal information to government authorities, law enforcement, courts, advisers, counterparties, or other persons when we reasonably believe disclosure is required or permitted by law; necessary to protect rights, safety, or property; or connected with a merger, financing, acquisition, reorganization, bankruptcy, or sale of all or part of our business, subject to appropriate confidentiality protections where practicable.

Based on our current practices and periodic operational audits, we do not knowingly sell personal information or share it for cross-context behavioral advertising, as those terms are defined by California law; we otherwise disclose personal information only as described in this policy, at your direction, with your consent, or as required or permitted by law. Recipient categories are limited to: payment processors, for processing and reconciling payouts; verification providers, for optional account or audience checks; hosting, database, security, communications, analytics, attribution, and measurement vendors, for operating, protecting, and evaluating the Services; campaign and brand partners, only for eligibility, administration, reporting, and payment relating to applicable campaigns; legal, tax, accounting, and financial advisers, for professional advice and compliance; and actual or prospective purchasers, investors, lenders, and advisers in a merger, financing, acquisition, reorganization, bankruptcy, or sale. When a recipient acts as our service provider or contractor, its written contract must impose applicable purpose limitations and privacy, confidentiality, security, deletion, retention, audit, and secondary-use restrictions; an independent recipient may use information only for the disclosed purpose and subject to its own legal obligations and privacy notice.

International transfers

Our creators are based in many countries, and our systems are hosted in the United States. If you are outside the United States, using our services means any information to which you grant access is transferred to and stored there, where data protection law may differ from your own country's.

Where required by applicable law, we use appropriate safeguards for international transfers, which may include adequacy decisions, approved contractual clauses, or other lawful transfer mechanisms; you may contact us for more information about applicable safeguards.

How we protect your data

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information, including access controls for internal tools, and incident-response and breach-notification procedures designed to comply with California law. No security measure or transmission method is completely secure, and we cannot guarantee absolute security.

How long we keep it

We retain each category of personal information only for as long as reasonably necessary for the purposes described in this policy, including providing the services, maintaining business and financial records, preventing fraud, resolving disputes, enforcing agreements, and complying with legal obligations; retention periods depend on the nature and sensitivity of the information, the purposes of processing, and applicable legal requirements. There may be technical or other operational reasons where we are unable to fully delete or de-identify your information; where this is the case, we will take reasonable measures to prevent any future processing of your information.

Support ticket transcripts may be retained after a ticket closes for support, security, fraud prevention, dispute resolution, and legal compliance, and may be deleted upon a verified request unless an exception or retention obligation applies.

Your choices and your rights

  • You can decline to link a social account or unlink it at any time — you will not be able to submit clips from that account, and unlinking an account will end our authorized access through the applicable platform-issued token, subject to reasonable technical processing time.
  • Audience verification is optional. Declining affects which campaigns you qualify for; it does not affect your account.
  • You can avoid message content collection entirely by not opening a support ticket. We do not intentionally record message content outside designated support ticket channels, except as described in this policy or where reasonably necessary to investigate abuse, protect users or the Services, enforce our terms, prevent fraud, comply with law, or respond to content provided by Discord or another user.
  • Subject to applicable law, California residents may use the method in the “Contact” section below to request access to or disclosure of the categories and specific pieces of personal information we have collected about them, the categories of sources, our business or commercial purposes, and the categories of third parties to which we disclose personal information, and to request correction or deletion; because we do not sell personal information or share it for cross-context behavioral advertising, we do not currently offer an opt-out mechanism for those activities, and we use and disclose sensitive personal information only for purposes that do not require a right to limit under California law. We will use information reasonably necessary to verify the requester’s identity by matching it to account or transaction records and may request additional information through a secure method; we may deny or limit a request where permitted by law and will explain the basis for denial. An authorized agent must provide written authorization or a valid power of attorney, and we may verify the resident’s identity and confirmation of authorization where permitted by law. We will not unlawfully discriminate against anyone for exercising applicable privacy rights, and a resident may appeal or submit a complaint using the “Contact” section or to the California Privacy Protection Agency or California Attorney General, as applicable.

Children

The Services are intended solely for individuals who are at least 18 years old and are not directed to children. You must be at least 18 years old and meet any higher minimum age required by Discord or applicable law to use the Services; we do not knowingly collect personal information from children under 13, and if we learn that we have done so, we will take reasonable steps to delete it, except where retention is required or permitted by law.

Changes to this policy

If we make material changes, we will update the effective date and provide only the notice required by applicable law through the Services, by email, in our Discord server, or by another appropriate method; where applicable law requires consent, we will obtain it, and the revised policy will otherwise apply when posted or on the later effective date stated in the notice.

Contact

Questions, California privacy requests, or Do Not Sell/Share requests may be submitted to legal@fixated.com; please include enough information to identify your account and specify the request, but do not send passwords, private keys, government identification, or other sensitive credentials unless we specifically request them through a secure method.

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